Persistent cookies are used to allow the website to recognize users when they return to the site and to remember certain information about their preferences. These cookies are cookies which stay on your computer permanently, until you “manually” delete them.
Session cookies are used in order to allow customers to carry information across pages of the website, without having to re-enter such information. These cookies delete themselves automatically when you leave a website and go to another, or when you shut down your browser. We have also developed relationships with carefully selected and monitored partners, to assist in the delivery of a high quality website. Some of these partners may also set cookies during your visit to support customization of adverts that you may see elsewhere on the Internet, and/or in order to meet contractual obligations with us.
While the following cookies do not store any personal details relating to you or your credit cards, please note we do not have access or control over the cookies and similar technologies that our partners use: Google Analytics, allowing us to understand how visitors are interacting with site processes, to allow us to optimise the site to drive better performance. Targeting cookies (Criteo, Affiliate Window, Google) are used to track referrals from other sites, allowing us to track the success of our marketing campaigns and better target relevant information to our users.
We protect your privacy in several ways:
Access to customer account information is limited to those who need access for the performance of their job. We utilize a full advanced login and password encryption system so that even if the database is breached (which is extremely unlikely in itself), they remain completely safe. All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment. All calls are recorded and monitored for training and security purposes. Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data. We will never pass on your email address to a third party for marketing purposes.
If for any reason you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update the records if required. You can call us Monday – Friday 8:00am – 5:00pm [UTC ± 00:00] Direct: +44 117 318 0855 or email us at firstname.lastname@example.org.